Privacy Policy
At Coach Thai Corporation Limited (Head Office), we take our users' privacy and security seriously. This Privacy Policy explains the different types of information we collect and how we use it. By using our services, you accept the terms of this Privacy Policy.
Information Collected
The Company may gather personal information including your name, email address, and contact details. This may occur through membership registration, telephone, email, or when you provide information on the website. If you voluntarily provide this information during registration or while using our services, we may collect it.
1. The information can be classified as follows:
1.1. Personal information such as name, surname, occupation, type of business, course, products, and services you are interested in, etc.
1.2. Contact information such as address, telephone number, email, etc.
1.3. Account information such as user account, usage history, etc.
1.4. Transaction and financial information such as order history, tax identification number, address, bank account, etc.
1.5. Technical information such as website usage history (Activity Log), the amount of time you spend viewing website pages, etc.
2. Usage of Information:
2.1. The company may collect non-personal information about your interactions with our services. Including IP address, browser type and device information
How we use your information
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Providing services: The company will use the information we collect to provide the services you have requested, such as answering service recipients' questions and providing recommendations about related products.
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Communications: The company may send emails, notifications, or updates related to the Service to our customers. Customers can choose out of receiving these communications at any time.
Improving our services: The company may use your information to analyze user behavior and trends. Identify areas that need improvement and improve the functionality and efficiency of our services.
Processing of personal data
We will collect, use, or disclose your personal information for the following purposes:
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To create and manage a user account
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To deliver products or services.
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To improve products, services, or user experiences.
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For internal management of the company
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For marketing and promotion purposes
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For after-sales service
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To collect feedback
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To pay for products or services.
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To comply with the terms and conditions (Terms and Conditions)
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To comply with laws and regulations of government agencies.
Sharing or disclosing information
We do not intend to sell, trade, or rent the personal information of any of our customers to third parties. However, we may share your information with trusted service providers who assist us in providing our services. Even more efficiently these service providers are contractually obliged to keep our customers' information as confidential and secure as possible. We may disclose your personal information to others with your consent or were permitted by law, as follows:
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Internal Management: We may disclose your personal information within the company as necessary to improve and develop our products or services. We may collect internal information for various products or services under this policy to better benefit you and others.
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Right to request access to information: You have the right to request access to your personal information, which is our responsibility and to request that we make a copy of that information for you. This includes asking us to disclose how we obtained your personal data.
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Right to request data portability: You have the right to request your personal information if we have made it available in a format that is readable or usable by an automated tool or device and can be used or disclosure of personal information by automatic means Including the right to request that we send or transfer personal data in such form to another data controller when this can be done by automatic means and have the right to request personal data that we send or transfer personal data in such form directly to another data controller unless unable to proceed due to technical reasons.
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Right to object: You have the right to object to the collection, use or disclosure of your personal information at any time. If the collection, use, or disclosure of your personal data is carried out to carry out operations that are necessary under our legitimate interests or those of another person or legal entity. To the extent that you can reasonably expect it or to carry out our mission in the public interest.
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Right to request erasure or destruction: You have the right to request erasure or destruction of your personal data or to anonymize your personal data. If you believe that your personal information has been collected, used, or disclosed in violation of relevant laws or that we no longer need to keep it for the purposes involved in this policy. When you have exercised the right to withdraw consent or exercised the right to object as stated above.
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Right to request suspension of data use: You have the right to request a temporary suspension of the use of your personal data in cases where we are investigating your request for correction of personal data or your objections, or any other cases in which we have exhausted our knowledge. It is necessary and necessary to delete or destroy your personal information in accordance with applicable law, but you request that we suspend its use instead.
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Right to request correction of data: You have the right to request correction of your personal data to be accurate, current, complete, and not misleading.
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Right to complain: You have the right to complain to the relevant legal authority. If you believe that the collection, use or disclosure of your personal information is an act in a manner that violates or fails to comply with relevant laws.
You can exercise your rights as the owner of the personal information above. By contacting our staff according to the details at the end of this policy. We will inform you of the results within 30 days of the day we receive your request to exercise your rights. According to the form or method that we specify. If we reject the request, we will inform you of the reason for the denial through various channels such as email, telephone, letter, etc.
Third-party links
Our Services may contain links to third-party websites or services. We cannot be responsible for the privacy practices or the content of these third-party websites. The Company recommends that users check the relevant Privacy Policy before providing any personal information.
Maintaining the security of personal information
We will maintain the security of your personal information in accordance with the principles. Maintaining confidentiality, accuracy, completeness, and availability to prevent loss, access, use, change, correction, or disclosure. In addition, we will provide measures to maintain the security of personal information. It covers administrative safeguards, technical safeguards, and physical safeguards. Regarding access to or control of use of personal information.
Notification of personal data violation
If there is a violation of your personal information. We will notify the Office of the Personal Data Protection Commission without delay within 72 hours of becoming aware of the incident, as far as possible. Where the violation has a high risk of adversely affecting your rights and freedoms. We will notify you of violations and provide remedies without delay through various channels such as website, text message (SMS), email, telephone, etc.
Changes to Privacy Policy
The Company may update this Privacy Policy from time to time. Any changes will be posted on our website and the updated Privacy Policy will be effective as of the date indicated. The Company therefore recommends that you review this Privacy Policy periodically. If you have questions or concerns about this Privacy Policy, please contact us at ly@coachthai.com
